CROOKED BROOK®
World's Highest Quality Chef Jackets™ Made In The USA


Ordering Information

Ordering     Size Chart      Fabric      Pockets      Piping      Buttons     Embroidery     Policies

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DECORATED APPAREL

Embroidery

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Appliqué

 


You may order a garment the way it appears, or you may combine the different options (fabric, buttons, pocket, collar, cuffs, sleeves and piping) to create your own design.

1. Select a style (CBM100, BSW103, CBM105H etc.).

2. Select a size. Use the size chart to determine the size you would like to order. If a man wears a 48, or a 42L sport coat, this is the jacket size to order. 

Ladies, please have someone take your measurements and refer to the size chart to determine the size you would like to order. 

3. Select a fabric and color. All of our garments can be made in any of the fabrics we offer. BSM or BSW chef jackets are not made in Supima®, therefore they do not get the Crooked Brook® label. Prices for chef jackets without any additions (pockets, piping, embroidery) or pattern alterations (combination sizes or tapering) are as follows:

CBM Supima® gabardine.. $128.00 
BSM 100% certified organic
cotton Twill.. $128.00
BSM 100% cotton birdseye pique.. $128.00 
BSM 100% cotton petti point pique.. $125.00 
BSM 100% cotton honeycomb pique.. $125.00
BSM 100% cotton riptstop..$125.00
BSM 65% cotton / 35% polyester Kente Cloth.. $125.00 
BSM 100% cotton seersucker.. $125.00
BSM 100% cotton gabardine.. $115.00 
BSM 100% cotton denim.. $105.00 

4. Select a button. All buttons except special buttons and real Mother-of-Pearl are included in the price of the chef coat.

5. Select a pocket and placement (left or right chest, left or right shoulder sleeve, left or right front hip). Pockets are an additional cost.

Patch pocket $5.00 ea
Tailored welt pocket $10.00 ea.
Double welt pocket $15.00
Curved double welt pocket $15.00

6. Select a collar (square or round, regular or kissing).

7. Select a sleeve length (short sleeve, 3/4, or full length).

8. Select a piping color (55 to choose from) and placement. Piping is an additional cost.

Cuffs $10.00
Collar $5.00
Pocket $5.00
Front $5.00 / $10 (depending on style).

9. Embroidery. Select a font, case, thread color (450 to choose from) and placement (left or right chest, left or right shoulder sleeve, cuffs, center-back etc.) for embroidery if applicable. Embroidery is an additional cost.

Monogram $5.00
One line $10.00
Two lines $13.00
Three lines $16.00

Logo embroidery and placement (left or right chest, left or right shoulder sleeve, cuffs, center-back etc). If we do not have your logo on file, ask whoever is doing your embroidery to email us the digitized logo, or send us the art work and if we are able to, we will digitize it for you.

Digitizing is the art of using a computer to convert art work into a language that the embroidery machine can read so that it can stitch out the design. There is a one time set up fee to do this, and the cost will depend on the complexity of the logo. Not all logos are embroidery friendly and sometimes adjustments must be made (with approval of course) or not done at all. There is also an additional cost per design stitch out.

To place your order, or if you have any questions, please email us, or call 315-733-1992 from 7:00 AM to 7:00 PM EST - 7 days a week.


 

ORDERING POLICY

1. Verbal and email orders will be followed up with an email order confirmation or a faxed order confirmation that must be signed and returned.

2. We will notify you of any orders that have been incorrectly calculated, which must then be re-submitted with proper payment.

3. We do not accept verbal cancellations.  All cancellations must be made in writing.  Orders that have been cut or embroidered cannot be canceled. Shipped orders cannot be cancelled.

4. We accept Visa, Master Card, American Express, Check, Certified Check or Money Order.

5. When checks clear (approximately two weeks), order will be processed.

6. There will be a $20.00 fee for all returned checks.

7. All funds must be in U.S. dollars.

8. Call to discuss volume discounts.

9. No credit terms.

10. No C.O.D. Orders.

11. We do not ship to U.S. Post Office boxes.  We typically ship UPS Ground.  Express Delivery is available for an 
additional charge (see chart on price list).  All orders to Alaska, Puerto Rico, and Hawaii will be shipped UPS 2nd Day Air.

12. INTERNATIONAL ORDERS:  Customer is responsible for all additional duties, taxes and other applicable fees for all orders shipped outside of the USA.

13. Please allow 2-3 weeks for delivery.  

14. We will notify you of any delay beyond our normal allowance for delivery.

15. All claims must be made within 7 days of receipt of merchandise.
 

16. MAKE SURE OF YOUR SIZE!!!  Only unworn, unlaundered, and undamaged BSM100 or BSW100 white twill jackets with no options, and non-custom  items are returnable.

Any item with the following: fabric other than white twill, style other than men's or women's chef coat (jacket) #100, custom, ball buttons, pocket, piping, embroidery, long or short lengths, combination sizes (i.e.:  10top/12 bottom), or tapered, is NOT RETURNABLE. 
 

17. Customers are responsible for return shipping charges.

18. Before returning merchandise:  Call or e-mail us to receive a Return Authorization Number (RAN#). 
Returned merchandise will not be accepted without an authorization number.

19. Include a copy of the invoice with the merchandise retuned; Write the RAN# on the outside of the package, 
insure for proper amount, and send to us at the address listed on the invoice.  Ship by FEDEX, UPS, or DHL, signature required.  DO NOT SEND VIA U.S. MAIL. Shipping and handling fees are not refundable.

20. All returns are subject to a 15% restocking fee.

21. Prices are subject to change without notice.

 

CALL
1-315-733-1992
7:00am-7:00pm
7 Days a week EST

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info@crookedbrook.com

7:00am - 7:00pm - 7 Days a Week
Tel 315-733-1992 • Fax 315-292-1901

Crooked Brook
901 Broad St
Utica, New York 13501

© Crooked Brook 2012. All Rights Reserved